Question 1

What does "scalp-first" mean?

Accepted Answer

"Scalp-first" is MoArae's guiding philosophy. We treat the scalp as living skin — the biological foundation of your hair. Rather than masking symptoms, our therapies restore balance beneath the surface, addressing the root causes of hair and scalp concerns to encourage stronger, healthier growth over time.

Question 2

How is MoArae different from other hair or scalp-care services?

Accepted Answer

MoArae is not a salon, and not a cosmetic experience. It is a system of Korean science-led scalp therapies designed to work at the root level. Each ritual begins with an in-depth scalp analysis, followed by a personalized sequence of cleansing, restoration, and renewal — ensuring results that are both visible and lasting. We focus on measurable scalp wellness, not temporary shine or surface correction.

Question 3

Are MoArae therapies suitable for sensitive scalps or skin conditions?

Accepted Answer

Yes. Each therapy is designed to respect the scalp barrier and restore balance gently. Our Luxe Ritual, in particular, is tailored for sensitive or reactive scalps prone to irritation, inflammation, or dryness. During your consultation, our specialists will assess your scalp condition and adjust every step — from temperature to formulation — to ensure comfort and safety.

Question 4

How long does it take to see results?

Accepted Answer

While the scalp often feels calmer and lighter after the very first session, visible results such as reduced flaking, better elasticity, or improved density usually emerge after consistent care over 4–8 weeks. Like skin, scalp wellness is cumulative — progress deepens with regular therapy and mindful at-home habits.

Question 5

What happens during a MoArae therapy session?

Accepted Answer

Each session begins with a scalp analysis to understand your condition and goals. You are then guided through a sequence of steam-based exfoliation, targeted treatments, and scalp massage techniques designed to detoxify, reoxygenate, and renew. Every ritual concludes with a blow-dry and post-therapy guidance to help maintain balance between visits.

Question 6

How do I know which therapy is right for me?

Accepted Answer

Our specialists will recommend a therapy based on your scalp analysis and lifestyle factors. For example: Your plan will always be personalized, and may evolve as your scalp condition improves.

Question 7

Is the scalp analysis done online or in person?

Accepted Answer

You can begin your journey with our digital scalp assessment, a guided questionnaire that helps us understand your scalp profile and concerns. However, the most accurate results come from an in-person analysis conducted by our specialists using advanced scalp imaging.

Question 8

How often should I book a MoArae therapy?

Accepted Answer

For best results, we recommend starting with two sessions per month during the initial correction phase, followed by monthly maintenance once your scalp reaches equilibrium. Your therapist will suggest an ideal frequency based on your scalp's current condition and goals.

Question 9

Can MoArae help with hair loss?

Accepted Answer

Yes. Our Royale Ritual focuses on restoring circulation, releasing scalp tension, and strengthening follicle nutrition — conditions that support healthy hair growth. While results vary based on the individual, consistent therapy helps slow shedding, improve scalp resilience, and support regeneration.

Question 10

Are your treatments safe for all hair types and genders?

Accepted Answer

Absolutely. MoArae therapies are inclusive and tailored for all scalp types and hair textures. Our specialists adapt every step — from massage intensity to formulation choice — based on your scalp's unique needs, not your hair type or gender.

Question 11

Are your formulations and techniques cruelty-free?

Accepted Answer

Yes. All formulations used in MoArae therapies are cruelty-free and ethically sourced. Our methods are non-invasive and focused on natural scalp recovery without harmful additives or synthetic irritants.

Question 12

How should I prepare before my session?

Accepted Answer

Please avoid applying heavy oils or styling products 24 hours before your appointment. Arrive with your scalp in its natural state so we can assess its true condition. After therapy, avoid heat styling or chemical treatments for at least 48 hours to allow your scalp to absorb and benefit from the care.

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